Learn the signs of abuse, neglect and exploitation to help protect the vulnerable citizens of Montana
What is Adult Protective Services?
Adult Protective Services (APS) is an agency given authority by the Montana legislature to investigate reports of abuse, neglect, and exploitation of individuals over 60 years of age or developmentally disabled and over 18 years of age. In instances of imminent danger to the individual, APS may remove the individual from danger and arrange for a safe, temporary living situation.
Where do I report incidents of abuse, neglect, or exploitation?
Montana Law requires you to report incidents of abuse, neglect, and exploitation to the Department of Public Health and Human Services or its local affiliate, Adult Protective Services, or to the local County Attorney where the person lives or where the act took place. If the person resides in a long term care facility, the incident should be reported to the long-term care ombudsman program. If the person is in imminent danger, the incident should be reported immediately to local law enforcement or "911".
What information should I provide in my report?
Montana Law requires that a report of abuse, neglect, or exploitation be made in writing or orally, by telephone or in person. A person who receives an oral report shall prepare it in writing as soon as possible.
Each report must contain:
What should I report as abuse?
Montana law defines abuse as follows: The infliction of physical or mental injury or the deprivation of food,shelter, clothing or services necessary to maintain the physical or mental health of an older person or a person with a developmental disability without lawful authority.
Possible indicators of abuse are:
Possible indicators of abuse by the caregiver are:
What should I report as neglect?
Montana law defines neglect as follows: The failure of a person who has assumed legal responsibility or a contracted obligation to care for an older person or a person with a developmental disability or who has voluntarily assumed responsibility for the person’s care, including an employee of a public or private residential institution, facility, home or agency, to provide food, shelter, clothing, of services necessary to maintain the physical or mental health of the older person or the person with a developmental disability.
Possible indicators of neglect by caregivers are:
What is financial exploitation?
Financial exploitation is, generally, the unreasonable use of a person’s money or property by another who has gained the trust of that person for personal gain. Any employee of a residential facility should not take gifts of money or possessions from a resident. Most facilities prohibit employees from accepting any money or possessions as gifts.
Can I get into trouble with my employer for reporting an incident of abuse, neglect or exploitation?
Any person required by Montana law to report incidents of abuse, neglect, or exploitation is immune from civil or criminal liability as a result of the report unless the report is false in any material respect or the reporter acted in bad faith or with malicious intent.
Any person who purposely or knowingly fails to make a required report of abuse, neglect or exploitation may, however, have civil or criminal liability.
|Adult Protective Services Numbers|
|Great Falls||268-7963, 268-7960 268-7961, 268-7962|
|Helena||444-5987, 444-1348, 444-1312|
|Kalispell||755-6491, 755-6493, 751-5968 751-5975|
|Miles City||234-1867, 234-0225|
|Missoula||329-1315, 329-1311, 329-1308|
|State Bureau Chief||444-9810|
|State Program Manager||444-5707|